VTEC places a premium on hands-on learning. In addition to learning concepts in a classroom setting, students participate in our real operating storefront as part of their classroom experience. Here, students learn the skills needed to take excellent care of their customers, whether they shop in our showroom or order online. Our instructors will be there every step of the way, making sure students understand the key concepts that make a successful Retail Services team member!
Here is a small sample of what you can learn in our twelve-week program:
• Customer Service
• Inventory Control
• Order Fulfillment
• Sales and Cash Register Operation
• CPR and First Aid
In today’s job market, having the right skills is only one aspect of success. Not only will you learn skills needed for Retail Services, but you will also learn the professional and personal skills you need to pursue a job in your chosen field.
• Interview Skills
• Time Management
• Personal Budgeting
• Creative Problem Solving
• How to Write a Professional Resume
• Decision Making
• Conflict Resolution